I have been in sales, business development and customer service for over 15 years. I started off selling vacuum cleaners door to door and have worked for companies such as Xerox, Canon, Ricoh and KGMB (CBS affiliate). I enjoy connecting people, products and services together to create win-win solutions and experiences. I understand the value of creating long-term relationships in the business community. You need to be a trusted advisor. I am a firm believer in it’s not how many people you know, it’s how many of them know you.
A huge passion of mine is creating memorable positive experiences that your customers will rave about. I believe that you can directly impact that experience thru-out your organization. How you market to your customers, what your sales and business development team does, how your customer service agents work, the quality of your delivered product and the value of your service all impact the overall experience your customer walks away with. It is also the experience good or bad that they share with their contacts.
I enjoy music, reading, learning and believe you create your destiny/legacy by what you do daily.
Reflection is so important, the good and the bad. Take time to reflect daily and dream always!
Here are some of the areas I will share about in my blog:
▪ Family and Friends
▪ Sales: greatest profession in the world
▪ Business Development: now that they are your client, what next
▪ Customer Service: what you provide for the customer
▪ Customer Experience: what the customer walks away with
▪ Gadgets: those who know me know this is not a shocker
▪ United States of America: greatest country in the world
▪ Values: doing what is right
▪ Quotes: love them, you will see them often
▪ Social Media: it is evolving and changing the way we do business and communicate
▪ Armed Services: I am a former Marine and appreciate the men and women of our armed services
As a former United States Marine I have an “accomplish your mission” attitude that carries me thru all of my life experiences. Serving this great country is arguably the greatest accomplishment I have achieved thus far in my life.
My current position is that of Vice President of AEC Operations at HONBLUE in Honolulu Hawaii. I have been given an incredible opportunity to lead the AEC (Architecture, Engineer, and Construction) division. I enjoy my job, our clients and our team. www.honblue.com
I apologize in advance for any grammar, spelling or punctuation errors in this blog as I slept thru that class in school. If you want to hear random thoughts about things that I am passionate about then I thank you for stopping by.
Cheers my friends,
ljh
All views expressed in this blog are strictly my own and do not represent that of my employer or anyone else for that matter.
